Subscription Management Policy

Your Subscription Control

At Sexemulator Chat, we prioritize transparent billing practices. You maintain full control over your AI roleplay subscription with our straightforward cancellation process.

Cancellation Process

  • Self-Service Portal: Cancel instantly via our secure subscription management page. Email/phone cancellation requests are not processed.
  • Immediate Confirmation: You'll receive email verification within 15 minutes of successful cancellation.

Post-Cancellation Access

Your premium features remain active until the current billing cycle ends. This means:

  • No immediate service interruption
  • Full access to NSFW AI features until expiration
  • Automatic downgrade to free tier at cycle end
Example:

If your billing date is the 10th of each month and you cancel on April 25th:

  • Next charge date: May 10th (canceled)
  • Premium access continues through May 9th
  • Service downgrades on May 10th

Refund Protocol

  • All subscriptions are non-refundable per our Terms of Service
  • Prorated refunds unavailable for partial periods
  • Chargeback initiations result in immediate service termination

Dispute Resolution

For billing issues or unauthorized charges, contact our support team within 30 days:

Policy Updates

We may revise this policy with 30 days' notice via platform announcements. Continued use after changes constitutes acceptance of updated terms.